Privacy Policy

Effective date: October 10, 2025

EMC Plumbing & Finishes (“we”, “us”, “our”) respects your privacy. This notice explains what we collect, how we use it, and your choices when you visit plumbingemc.com, contact us by phone/WhatsApp, or use our services.

Information We Collect

Contact & Identifiers: name, phone, email, address.
Project Data: service requests (plumbing/finishes/tiling), photos/videos for quotes, job location.
Payments: processed by our providers (we don’t store full card numbers).
Website Usage: IP, pages viewed, device/browser info, cookies.
Messages: call/SMS/WhatsApp/chat history related to your project.

How We Use Information

Provide quotes, schedule visits, and deliver services.
Invoice and process payments.
Customer support and project coordination.
Improve safety, quality, and our website.
Service updates; marketing only with consent (opt-out anytime).
Comply with law and enforce our terms.

Sharing

We do not sell personal information. We share it only with service providers (hosting, analytics, messaging, payments), licensed contractors/subcontractors to complete your job, or when required by law/business transfer.

Cookies & Tracking

We use cookies to operate and improve the site. You can control cookies in your browser. Embedded content (e.g., maps, videos) follows each provider’s policy.

Your Privacy Rights (US)

Depending on your state (e.g., CA CCPA/CPRA), you may request access, correction, or deletion; and opt out of certain sharing/targeted ads. No discrimination for exercising your rights.

Requests: plumbingemc@gmail.com or WhatsApp +1 518-224-9313.

Security & Retention

We use reasonable safeguards. No method is 100% secure. We keep data only as long as needed or required by law.

Children

Not directed to children under 13; we do not knowingly collect their data.

Changes

We may update this notice and will post a new effective date.

Contact

EMC Plumbing & Finishes
Attn: Emilio Chiyal
46-10 Fort Hamilton Pkwy, Brooklyn, NY 11219, USA
Phone/WhatsApp: +1 518-224-9313
Email: plumbingemc@gmail.com

This summary is for general information and not legal advice.